This episode focuses on the ‘grey’ of the consular role as not everything we do is straightforward, clearcut or ‘black and white’. Every consular case is different, and therefore requires a different response, and sometimes a creative response. This podcast is hosted by Suzanne Stein, Director CCD, chatting with Louise Male, currently the Director in Consular Operations Branch. The ‘World of Consular’ podcast series unpacks some of the many issues consular officers deal with when providing consular services to Australians in challenging situations overseas. The four podcasts discuss subject matter issues important to anyone working in the consular space, and provides helpful advice to build your ‘consular tradecraft’ for those just dipping their toes in, even if only briefly. The host and guests are all very experienced consular officers with significant years of service in Canberra and at post.